Frequently Asked Questions
Everything you need to know about your next timepiece.
Where are Vaer watches assembled?
Our watches are assembled in two primary locations: our premium mechanical and quartz collections are hand-assembled in Los Angeles, California, while our entry-level models are assembled in certified facilities in Switzerland and Asia.
What kind of warranty do you offer?
Every Vaer watch comes with a guaranteed 2-year limited warranty that covers any manufacturing defects. We stand by the durability and craftsmanship of our products.
Are Vaer watches waterproof?
Yes, all Vaer watches are designed for ocean use and feature a minimum water resistance of 10ATM (100 meters), with our diver models rated up to 20ATM (200 meters).
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by destination but generally take between 7-14 business days.
What is your return policy?
We offer a 30-day risk-free trial. If you aren't completely satisfied with your watch, you can return it in its original condition for a full refund, no questions asked.
How do I change my watch strap?
All Vaer watches feature a quick-release strap system or standard spring bars, allowing you to swap looks in seconds without specialized tools.